Terms and Condition

1. Introduction

1.1. These Terms and Conditions (hereinafter "Terms") set forth the terms and conditions governing the use of the RAYS CAPITAL CARD (hereinafter "Card") issued by RAYS CAPITAL PTE.LTD (hereinafter "we" or "us").

By ordering, activating, or using the Card, you agree to be bound by these Terms and our Privacy Policy. This Agreement will apply as long as you own the Card. If you do not agree to these Terms, please refrain from using the Card.

Please note that registration for the wallet service provided by RC Wallet is required to use the Card. For the terms and conditions of the wallet service, please refer to the RC Wallet website.

1.2. This Agreement governs the issuance, use, and termination of the Card. The Card is provided by us in collaboration with MatchMove. Specific terms regarding use of the Card are set forth in the MatchMove terms and conditions, which also apply to your use of the Card.

2. Scope of Agreement and Acceptance

2.1. Your access to and use of the Card and related services ("Services") is subject exclusively to these Terms. By applying, activating, or using the Rays Capital Card, you acknowledge that you have read, understood, and completely and unconditionally agree to be bound by and accept these Terms.

2.2. In the event of any inconsistency between these Terms and any other document or information incorporated in the Terms by reference, these Terms will prevail. Additionally, the translated languages are provided for your convenience only. In case of any conflict, the English version shall prevail.

2.3. We may change, amend, update, delete, or add to these Terms or any of the terms and conditions contained in any policies or rules governing the Services at any time and in our sole discretion.

2.4. We will provide notice of these changes by posting the revised Terms or any part of it on the Company's website or through other means of communication. The Company reserves the right to choose a preferred notification method at its sole discretion. You are responsible for checking for updates.

2.5. Any such changes will be effective immediately upon the posting of the revised Terms. Your continued use of the Services following the updates to the Terms constitutes your acceptance of them, as modified by such updates. If you do not agree to such changes, you must stop using the Services and contact the Company regarding the termination of these Services.

2.6. You should review these Terms and any incorporated documents or information regularly to confirm that your understanding of them is current and correct.

2.7. The Company may, at its sole discretion and without liability to you or any other third party, with or without prior notice and at any time, change, modify, remove, or discontinue (temporarily or permanently) the use of the Services without indicating the reasons for such action, and you confirm that the Company will not be liable to you for any such change, modification, removal, or termination.

3. Account Registration and Management

3.1 In order to access certain Services, you may be required to register an account and provide requested information. As part of the registration process, we will conduct necessary verification procedures to confirm your identity and eligibility to use our Services.

3.2 We reserve the right to refuse account registration or opening at any time, without providing a reason.

3.3 Identification and Verification: For identification purposes and to comply with legal requirements, you must provide accurate personal information, answer specific questions, and complete designated actions. By submitting this information, you confirm its accuracy and agree to update it promptly if changes occur. You authorize us to conduct inquiries, directly or through third parties, to verify your identity, prevent fraud, and detect financial crimes such as money laundering or terrorism financing. You agree to authorize third parties to respond to these inquiries or provide necessary data as required by us. Failure to comply with these requirements may result in account suspension.

3.4 You are required to provide truthful, accurate, and complete information during registration and throughout your use of the Services. You are responsible for any losses resulting from inaccurate information. You warrant that all information you provide:

  • (a) Is accurate, complete, and not misleading;
  • (b) Does not infringe on intellectual property rights;
  • (c) Complies with all applicable laws and regulations;
  • (d) Is not defamatory or libelous; and
  • (e) Will not create liability for us.

3.5 You are responsible for all activities conducted under your account, including any damages resulting from authorized or unauthorized access, to the fullest extent permitted by law.

3.6 We reserve the right to suspend or close accounts, restrict certain Services, or freeze funds if we suspect or detect any of the following:

  • (a) The account or Services are being used or may be used for illegal, unauthorized, or fraudulent activities;
  • (b) You have breached these Terms (including any documents incorporated by reference);
  • (c) The account is being accessed or used by individuals other than the registered account holder(s);
  • (d) We are required to take such action under applicable laws or based on a request or directive from a regulatory authority;
  • (e) We are permitted or required to take such action under these Terms (including any documents incorporated by reference); or
  • (f) We determine, at our reasonable discretion, that taking such action is necessary or prudent to protect our legal interests or the integrity of our Services.

3.7 The Company will not take any legal responsibility for losses in relation to suspension and closure of accounts or certain Services or freeze of funds.

3.8 If we are required to assist with an official investigation into your account activity due to a legal obligation or an official request, we shall cooperate by providing any relevant information in our possession, as permitted by applicable law.

4. Fee Structure

4.1 You agree to pay the fees associated with the Services as determined by us. These fees are non-negotiable and are subject to our sole discretion. If you do not agree with the fee structure, you will not be able to utilize the Services. Detailed information regarding applicable fees and limits is available on our website or the application and in other materials provided to you, including these Terms.

4.2 We reserve the right to modify our fee structure at any time without your consent. Changes to fees shall become effective upon the posting of revised fee information and shall apply prospectively to all Services used after the effective date of such revisions.

4.3 Fees and Usage Limits

  • (a) Daily and Monthly Limits:
    • The daily transaction limit is 15,000 USDT.
    • The monthly transaction limit is 150,000 USDT.
  • (b) Shopping and ATM Transaction Fee: A fee of 2.7% applies to the transaction amount for all purchases and ATM withdrawals.
  • (c) Cryptocurrency Exchange Fee: A cryptocurrency exchange fee is 1% in addition to the spot rate.
  • (d) Mastercard Exchange Fee: The exchange fee is 2.3% in addition to the Mastercard exchange rate.
  • (e) Deposit Fee: A fee of 1 USD shall apply to each deposit.
  • (f) Annual Fee: An annual fee of 50 USD will be charged each year, starting the year after the card is issued.
  • (g) Card Issuance Fee:
    • A card issuance fee of 150 USD, including shipping costs, shall apply.
    • The issuance fee may be paid in cryptocurrency (USDT) or by credit/debit card (USD).
  • (h) Card Expiry: The Card shall remain valid for 5 years from the issuance month.

4.4 If you utilize any Services facilitated by a third party, additional fees may be incurred and will be included in the total amount payable to us.

4.5 In the event that you fail to pay any fees or other amounts owed to us under these Terms, and we engage a third-party collection agency, you will be responsible for covering all collection-related costs. These costs may be deducted from your account(s) funds.

5. Intellectual Property Rights

5.1 Unless explicitly stated otherwise, all intellectual property rights, including copyrights, in any content or materials provided in connection with the Services—such as our logo, designs, text, graphics, images, data, software, audio files, and their arrangement—are the exclusive property of us and our affiliates and are protected under applicable intellectual property laws.

5.2 You are granted a limited, non-exclusive, non-transferable, and revocable license to use our intellectual property solely for the purpose of utilizing the Services in accordance with these Terms. Any other use, including but not limited to resale, public distribution, modification, or derivative works, is strictly prohibited unless expressly permitted in these Terms or authorized by us in writing.

5.3 Our logo, product names, service names, logos, and slogans displayed or accessible through the Services are trademarks of us. These trademarks may not be reproduced, imitated, or used in any manner without our prior written consent. This includes the use of our trademarks in metatags or hidden text. The look and feel of the Services, including page headers, custom graphics, button icons, and scripts, are also protected as our service mark, trademark, and trade dress. All other trademarks, registered trademarks, product names, and company logos mentioned in the Services are the property of their respective owners. Reference to any third-party products, services, or information does not imply endorsement or sponsorship by us.

5.4 To mitigate the risks of fraud, duplicate accounts, and other abuses, you are prohibited from promoting your referral URL using paid advertising or by incorporating our branded terms in your ad copy. This includes bidding on or running ads targeting brand-related keywords. While you may use other legitimate channels to reach potential referrals, we reserve the right to deactivate referral links found on malicious or unsafe websites or platforms.

6. Security

6.1 We are not responsible for the security of your computer, internet connection, or any software you utilize. Maintaining the confidentiality and security of your account credentials, passwords, login information, and two-factor authentication (2FA) data is your exclusive responsibility. You are required to safeguard your email account, mobile device, and any other tools or devices used to access your account or authorize transactions. Rays Capital does not provide security for these tools or devices and shall not be held liable should they be compromised, lost, or stolen, leading to unauthorized or illegal access to your account.

6.2 In the event of unauthorized access to your account resulting in financial losses, we are not obligated to reimburse you. You must personally refer to the competent authorities.

6.3 You are solely accountable for ensuring the confidentiality of your account details, including your unique login ID and password, and for all activities conducted under your account. We strongly advise against sharing your account information with anyone. Create a strong, complex password, change it regularly, and always log out of your account when you have finished using it.

6.4 You hereby agree to indemnify and hold harmless us, our directors, officers, employees, agents, and assigns from and against any claim, cause of action, suit, liability, and loss or damage arising as a result of or in connection with the use of your account and transactions made with it in the following instances:

  • (a) Disruption, failure, or delay due to circumstances beyond our control, including but not limited to power outages, system errors, natural disasters, governmental actions, and third-party vendor delays;
  • (b) Fraudulent or unauthorized use of your account due to security breaches with or without your participation;
  • (c) Inaccurate, incomplete, or delayed information received due to disruptions in communication facilities or electronic devices used for your account.

6.5 We take security very seriously and employ state-of-the-art security measures to ensure that your information remains secure. If you are aware of anyone or any entity misusing the Services, please contact us immediately through our support channels. Similarly, if you receive any emails purporting to be from us which you suspect may be phishing (fake) emails, please forward them to us using our Help Center.

7. Liability and Indemnification

7.1 We do not control and shall not be liable for any transaction, nor for any risks associated with your business or transaction partners. The Rays Capital Debit Card assumes no responsibility for any issues arising between you and merchants when purchasing goods or services.

7.2 We shall not be liable for any direct or indirect loss or damage incurred as a result of your full or partial inability to use the Card, or due to the use of the Card by any third party.

7.3 If you fail to use the Card in accordance with this Agreement or if we determine that you are using the Card fraudulently, we reserve the right to charge you for any reasonable costs incurred in taking actions to prevent further misuse and to recover any outstanding amounts resulting from such activities.

7.4 You shall be liable for all losses, costs, and expenses incurred by Rays Capital Debit Card or its financial partners in relation to an unauthorized payment transaction if you have acted fraudulently or with intent or gross negligence in failing to comply with this Agreement. You shall reimburse all such losses, costs, and expenses on demand and on an indemnity basis.

7.5 You are solely responsible for all actions performed using the Services.

7.6 You are legally obligated to act in accordance with these Terms and applicable laws and to refrain from any actions that may cause monetary or reputational damage to us, our affiliates, or other clients.

7.7 The Company shall not be liable for any damage or loss incurred by you, your associates, customers, or persons represented due to your failure to familiarize yourself with these Terms or to regularly check for updates, regardless of our recommendations or your own commitments.

7.8 To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the Services, information, content, materials, products, or electronic communications are free of viruses or other harmful components. We shall not accept liability beyond the remedies set forth herein, including any liability for the Services being unavailable for use, lost or corrupted data or software, or the provision of Services and support.

7.9 To the maximum extent permitted by law, we shall not be liable (whether in contract, tort, including negligence, or under any statutory implied terms) for any damages of any kind, including but not limited to direct, indirect, incidental, punitive, special, or consequential damages (including, without limitation, loss of profits, revenue, data, or personal injury) arising out of or in connection with your use of the Site and the Services (including any other services or products offered through the Services), or your inability to use the Services, even if we have been advised of the possibility of such damages.

7.10 You agree to defend, indemnify, and hold us and our affiliates harmless from any claim or demand, including reasonable attorney's fees, arising from your failure to comply with these Terms, your violation of any law, or the rights of a third party.

7.11 You shall be liable for all reversals, chargebacks, fees, fines, penalties, and other liabilities or losses incurred by us or our affiliates due to your use of the Services. This includes losses resulting from knowingly erroneous claims, defamatory public statements, or false accusations. You are legally obligated to reimburse us and our affiliates for any and all such liabilities.

7.12 The Services may contain links to third-party content, including social media links. We do not control, endorse, or adopt any third-party content and shall not be responsible for it, including material that may be misleading, incomplete, erroneous, offensive, indecent, or objectionable. Your business dealings or correspondence with such third parties are solely between you and them. We shall not be responsible or liable for any loss or damage incurred as a result of such dealings, and you understand that your use of third-party content and interactions with third parties are at your own risk.

7.13 You are responsible for maintaining adequate security and control of any identification numbers, passwords, or codes used to access the Services, as well as the security and integrity of your account and computers or interfaces.

7.14 We accept no responsibility for any loss or damages if you provide incorrect or false information, including payments made to incorrect wallet addresses, bank accounts, or other accounts.

7.15 You are solely responsible for determining what, if any, taxes apply to your use of our Services, and for collecting, reporting, and remitting the correct tax to the appropriate tax authority. We are not responsible for determining whether taxes apply to your use of our Services or for collecting, reporting, or remitting any taxes arising from any transaction.

7.16 We shall not be liable for:

  • (1) Any inaccuracy, error, delay, or omission of information, or the transmission or delivery of information;
  • (2) Any loss or damage arising from a Force Majeure Event.

7.17 Any external links to third-party websites provided on the website are for your convenience only. These sites are not controlled by us, and we are not responsible for the accuracy, completeness, legality, or any other aspect of these third-party sites, including any content provided on them. You access such websites at your own risk.

8. Privacy and Personal Data Management

8.1 Please refer to our Privacy Policy published on our website for information regarding how we collect, use, and share your information, as well as how we and our partners use cookies.

8.2 We take security very seriously and employ state-of-the-art security measures to ensure that your information remains secure. If you become aware of any individual or entity misusing the Services or receive any emails purporting to be from us that you suspect may be phishing or fraudulent, you shall immediately notify us through our designated support channels and promptly forward such emails to our customer support.

9. Termination

9.1 This Agreement shall remain in effect (subject to any future amendments) for as long as you hold and use the Card.

9.2 This Agreement shall automatically terminate upon the cancellation, termination, or expiration of the Card, without the need for any separate notice. However, these Terms shall cease to apply to you, except for those provisions that by their nature are intended to survive termination (such as confidentiality, privacy, and other applicable provisions).

9.3 In the event of a breach of these Terms, we reserve the right, at our sole discretion and without incurring any liability to you, to:

  • (1) Suspend your access to all or part of the Services, with or without prior notice.
  • (2) Deactivate your access to the Services, close or deactivate your accounts, and remove all related information and files, immediately and without prior notice, particularly in cases where you fail to verify your identity.

Upon account closure, we will endeavor to return any funds remaining in your accounts that are not owed to us, unless we reasonably believe that you have engaged in fraud, negligence, or other misconduct.

9.4 We may cancel your account and/or the Services, or any part thereof at any time without prior notice to you. After the cancellation, your account and/or the Services, or any part thereof may be reinstated under such terms and conditions as we may, at our absolute discretion, determine.

10. Miscellaneous

Entire Agreement; Order of Precedence. These Terms constitute the entire agreement between you and us, superseding all prior and contemporaneous understandings regarding the Services. In the event of a conflict between these Terms and any other agreement with us, the terms of that other agreement will prevail only if these Terms are explicitly identified and stated to be overridden by that agreement.

Waiver. No failure or delay on our part in exercising any right or power granted under this Agreement shall operate as a waiver of that right or power, nor shall any partial or single exercise of any such right or power preclude the exercise of any other rights or powers provided herein. Furthermore, no waiver by us of any of our rights or powers under this Agreement shall be deemed valid unless expressly made in writing and signed by our duly authorized representative.

Severability. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be fully effective and enforceable to the maximum extent permitted by law.

Assignment. You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent, including through a change of control or by operation of law. We may assign or transfer any or all of our rights and obligations under these Terms, in whole or in part, without your consent or approval.

Survival. Certain provisions of these Terms, along with any related documents, shall survive the termination of these Terms. This includes, but is not limited to, provisions regarding account eligibility, use of your account, fees, intellectual property rights, liability and indemnification, applicable law, and dispute resolution, as well as any other provisions that, by their nature or under applicable law, are intended to survive termination.

Disclosure. We shall keep all your files and records in strictest confidence in accordance with the provisions of your residence country’s legislation and its privacy policy.

Subcontracting and Delegation. We reserve the right to engage service providers, subcontractors, and/or agents on such terms and conditions as we deem appropriate, and to delegate any of our rights or obligations under these Terms to such parties without your prior consent.

Dispute Resolution. We and you shall attempt to resolve any controversy or claim arising out of or relating to the creation, performance, termination, and/or breach of these Terms and Conditions through good faith negotiation or mediation between the parties in the first instance.

Any claims or disputes arising from or related to these Terms and Conditions shall be resolved through binding arbitration administered by the Singapore International Arbitration Centre (SIAC) in Singapore, in accordance with its arbitration rules. The arbitration shall be conducted in English, and the arbitral award shall be final and binding upon the parties. Judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

Notwithstanding the foregoing, and solely with respect to breaches or threatened breaches of these Terms and Conditions, either party may seek a temporary restraining order or an injunction to protect its legal rights or interests, without the requirement to post a bond, in any court having jurisdiction.

11. Notices

11.1 All notices and documents required to be given by us to you shall be sent by any of the following methods:

  • (a) By electronic mail to your last known email address according to our records.
  • (b) By posting a notice or communication on the Website and/or the App.
  • (c) By phone call to your last known phone number according to our records.
  • (d) By notices placed through any media.
  • (e) By any other manner of notification as we may, at our absolute discretion, determine.

Unless otherwise expressly provided in writing, our notices and communications to you shall be deemed effective if posted on our website on the date of display or posting.